Our Commitment to Your Privacy At Andrew Cooper, REALTOR® (https://andrewcooperrealtor.com), we believe that finding your place in the Appalachian highlands is a highly personal journey. Just as we respect your vision for your future property, we deeply respect and protect the privacy of the information you share with us.

This privacy policy explains how we collect, use, and protect your information when you visit our website or reach out to start a conversation.

Information We Gather When you browse our portfolio or read our stories, you can do so anonymously. We only collect personal information when you voluntarily provide it to us.

  • Contact Forms: When you reach out via our website forms, we collect your name, email address, phone number (if provided), and the specific details of your inquiry.
  • Automated Data: Like almost all professional websites, we utilize standard analytics and cookies to understand how visitors interact with our site. This includes non-identifiable data such as browser types, general geographic regions (like knowing you are looking at properties from out of state), and which pages are most helpful to our clients.

How We Use Your Information The information you share is used strictly to provide you with high-end real estate services. We use your details to:

  • Reply to your inquiries and guide you through the buying or selling process.
  • Send you requested information about properties, communities, or local experiences in the Bristol region.
  • Improve the design and functionality of our website based on how visitors use it.

We Do Not Sell Your Data Your trust is the foundation of our business. We do not sell, rent, or trade your personal information to third-party data brokers or marketing agencies. Your information is only shared with trusted partners (such as our brokerage, Platinum Properties, or secure transaction coordinators) when it is directly necessary to facilitate your real estate goals.

Security & Data Protection We utilize advanced, secure routing for all website communications. When you submit a form on our site, your information is processed through secure, authenticated channels directly to our private, encrypted Google Workspace inbox. We employ industry-standard security measures, including SSL encryption and spam-prevention systems, to ensure your data remains safe from unauthorized access.

Cookies If you leave a comment on our stories or interact with site features, you may opt-in to saving your name and email in cookies for your convenience. You can choose to disable cookies through your personal browser settings at any time without losing access to our property portfolios.

Embedded Content & External Links Our site may feature embedded content (such as interactive maps) or links to external resources, including our parent brokerage or local community sites. These external websites operate under their own privacy policies. While we only link to trusted resources, we encourage you to review their policies if you leave our domain.

Your Rights You have complete control over your personal data. If you have submitted information through our site and would like to request an exported file of the data we hold about you, or if you would like us to securely erase your personal information from our digital records, you may contact us at any time.

Contact Information If you have any questions about this policy or how we handle your privacy, please feel free to reach out directly through our Contact page.